{"id":1545,"date":"2009-06-10T13:37:23","date_gmt":"2009-06-10T13:37:23","guid":{"rendered":"http:\/\/catai.net\/blog\/?p=1545"},"modified":"2009-06-10T13:46:22","modified_gmt":"2009-06-10T13:46:22","slug":"telefonia-en-la-nube-cloud-telephony-y-satisfaccion-en-sanidad","status":"publish","type":"post","link":"https:\/\/catai.net\/blog\/2009\/06\/telefonia-en-la-nube-cloud-telephony-y-satisfaccion-en-sanidad\/","title":{"rendered":"HealthCATI y Telefonia en la nube (cloud telephony)"},"content":{"rendered":"<p>Ya han aparecido <a href=\"http:\/\/public.ifbyphone.com\/services\">empresas especializadas<\/a> de\u00a0telefonia en la nube (cloud telephony). Esto implica una gran cantidad de de servicios disponibles para el usuario que puede optimizar extraordinariamente sus recursos disponiendo de un IVR (interactive voice response).<\/p>\n<p>Hay mas informacion en <a href=\"http:\/\/findarticles.com\/p\/articles\/mi_m0EIN\/is_20090421\/ai_n31581081\/\">Bnet<\/a>.<\/p>\n<p>Si a ello a\u00f1adimos el CATI (computer assisted telephone interviewing) o el ACTI (automatic assisted telephone interviewing) les seria facil a las <strong>Consejerias de Sanidad<\/strong> analizar los datos de satisfaccion de sus usuarios o sus listas de espera analizandolos automaticamente\u00a0en mas de 20 formatos como Access, ASCII,  dBase, Excel, SAS y SPSS.<\/p>\n<p>ver \u00a0mas detalles en la Universidad de <a href=\"http:\/\/cases.berkeley.edu\/\">Berkeley<\/a> o el <a href=\"ftp:\/\/hqftp1.spss.com\/pub\/web\/wp\/mrDialer_lr.pdf\">CatiSPSS<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ya han aparecido empresas especializadas de\u00a0telefonia en la nube (cloud telephony). Esto implica una gran cantidad de de servicios disponibles para el usuario que puede optimizar extraordinariamente sus recursos disponiendo de un IVR (interactive voice response). Hay mas informacion en Bnet. Si a ello a\u00f1adimos el CATI (computer assisted telephone interviewing) o el ACTI (automatic [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"give_campaign_id":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-1545","post","type-post","status-publish","format-standard","hentry","category-general"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HealthCATI y Telefonia en la nube (cloud telephony) | Telemedicina<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/catai.net\/blog\/2009\/06\/telefonia-en-la-nube-cloud-telephony-y-satisfaccion-en-sanidad\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HealthCATI y Telefonia en la nube (cloud telephony) | Telemedicina\" \/>\n<meta property=\"og:description\" content=\"Ya han aparecido empresas especializadas de\u00a0telefonia en la nube (cloud telephony). 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